7 Days Checking and Replacement Policy

At elitecartpk.store, we ensure our customers receive their orders in perfect condition. If any issue arises, we offer a replacement policy to guarantee satisfaction.

Your Right to Check & Replace

If you face any issues, please notify us within:

• 7 days for electronic items.
• 14 days for all other items.

If the product is damaged or broken upon delivery, inform us within 24 hours on WhatsApp at 03125819434.

Return & Exchange Conditions

• Customers must return the item to our warehouse after confirmation from customer support.
• Return shipping costs are the customer's responsibility.
• Valid reasons for replacement:
• Wrong product received.
• Defective or faulty product.

Requirements for a Successful Replacement

• Report the issue within the specified time.
• The product must be unused, undamaged, and in its original condition.
• All original packaging, manuals, warranty cards, and accessories must be included.
• The product or packaging must not be marked or defaced.

Additional Notes

For products without a company warranty, we offer a 14-day checking warranty. However, if a company warranty is available, our 7-day policy does not apply.

Replacements may take 3-5 days after inspection by the elitecartpk.store team.

For any queries, contact us on WhatsApp at 03125819434.